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How to Access Ambassador Invoices

A guide to finding and downloading ambassador invoices in SATHI, covering payable commissions, past payouts, bulk downloads, and how voided invoices are handled.

Gold ·July 24, 2026

Invoices are system-generated by SATHI, not issued by ambassadors, but they still function as compliant records for accounting and audit purposes.

1. Access Invoices (Payable Status)

To download an ambassador invoice:

  1. Go to Payments

  2. Open Pending Commissions

  3. Search for the ambassador

  4. Under Actions, click the (…) or View icon

  5. Select Download Invoice

The invoice becomes available for download once the commission reaches Payable status.

2. Access Invoices for Past Payouts

  1. Go to Payments

  2. Open Payment History

  3. Search for the ambassador

  4. Under Actions, click the (…) or View icon

  5. Select Download Invoice

The invoice reflects the details of the completed payout.

3. Bulk Download Invoices

You can also download multiple invoices at once. For example, if you need invoices for ambassadors paid between March 1–30, 2026:

  1. Go to Payments

  2. Open Payment History

  3. Use the checkboxes next to each ambassador's name

  4. Click Select All if needed

  5. Click Download Invoices

This generates and downloads invoices for all selected ambassadors in bulk.

When a Commission Changes After Invoicing

Sometimes things change after a commission is created: a refund happens, fraud is detected, or a commission gets rejected before payout. SATHI keeps invoice records up to date automatically.

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If you download an invoice for a commission that has since been rejected or refunded, SATHI automatically updates it and adds a VOID watermark.

Why This Is Important

Invoice collection is normally one of the slower parts of running an ambassador program, since it usually means chasing ambassadors for records or manually creating them for accounting. Because SATHI generates invoices automatically and keeps them current, including voiding them when a commission changes after the fact, your records stay accurate for audits without any manual upkeep.

Still need help?

Reach out anytime to our Support team using the button at the bottom-right corner of your dashboard, or email us at [email protected].

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