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All the help you need as a brand: setup, campaigns, and everything in between to get the most out of the platform.

Getting Started

Getting Started with SATHI

Home Overview

Set Up Your Ambassador Program

How to Import Existing Ambassadors into SATHI

How to Connect Klaviyo

How to Set Up Milestone Rewards and Gamification

How to Set Up Inner Circle

How to Set Up a Post-Purchase Survey in SATHI

How to Set Up Ambassador Payments

How Fraud Protection Works in SATHI

Ambassador Links & Discount Codes

Everything About Discount Codes

Dynamic LeakProof Codes Explained

How to Set Up Commission Tiers

How to Bulk Update Commission Tiers & Discount Codes in Seconds

Edit and Delete Ambassador Links

How to Combine Discount Codes

Tracking Seeded Discount Codes for Custom SKUs

Applications

How to Create an Ambassador Application Form

Setting Up Ambassador Gifting in Your Application Form

Ambassador Profile

Ambassador Profile: The Basics

Understanding Ambassador Statuses in SATHI

How To Move Ambassadors Between Campaigns

How To Automatically Send Gifts To Your Ambassadors

How To Ban An Ambassador

How To Log Posts

Merging Duplicate Ambassador Profiles

Campaigns Management

Guide to Customizing your Campaign

How To Duplicate A Campaign

How To Narrow Down Campaign Results With Filters

How To Add Resources And Inspiration For Ambassadors

How To Shorten Links

How to Add UTM Parameters to Ambassador Links

How to Allow Product Requests from Ambassadors

How To Create Ambassador-Specific Landing Pages

Commission and Payments

Overview of Payments

Setting Up Your SATHI Wallet

Overview of Payments with Tremendous

Tremendous Payout Options

How to Pay Ambassadors

How Return Window & Payout Rules Work

How to Reject a Commission

How to Access Ambassador Invoices

Adjusting or Editing Commissions

Why Some Ambassadors Are Missing From Your Payments Export

Verifying Ambassador Sales and Commissions

Fraud Center

Fraud Center Overview

Understanding Fraud Flags

Using Commission Flags to Review Suspicious Activity

How the Fraud Center Identifies Potential Code & Link Leaks

Prism - Multi-Touch-Attribution

What Is Prism? Multi-Touch Attribution in SATHI

Prism: Reading the Revenue Truth Tab

Prism: Reading the Real Performers Tab

Prism: Reading the Journeys Tab

Insights

Understanding Your Insights Dashboard

Understanding Your SATHI Health Score

Sherlock by SATHI — Find Hidden Influencers from Shopify Orders

What Are Proactive Insights on SATHI?

Integrations

Connecting Your SARAL Account to SATHI

Managing SARAL and SATHI Together

Supported Actions in the SARAL + SATHI Integration

Performance

Performance Overview

Core Analytics Explained

Performance Filters: View the Data That Matters Most

What Custom Reports Are Available?

How to Export Performance Data

Rewards and Gamifications

Setting Up Gamification for Ambassadors

Settings

How to Set Up Your Seeding Cost Tracker

New and Returning Customers in Settings

What Is Auto-Refill?

How to Invite Team Members

Understanding SATHI's Order Tags in Shopify

Sending Emails

How to Create Email Templates

How to Set a Reply-To Email for Email Templates

How to Send Emails to Ambassadors

Sidekick in SATHI

Sidekick: SATHI’s AI Powerhouse

FAQs

How to Ship Free Products to Ambassadors

How To Connect PayPal To Pay Your Ambassadors

Manually Attribute Payments to an Ambassador