How affiliates feel about getting paid can make or break your affiliate program. If payouts are delayed, affiliates may lose trust and move to other brands. But when payments are smooth, and transparent you build loyal ambassadors who continue driving revenue for your brand.
This guide walks you through everything you need to know about managing payments in SATHI including key terms, available filters, sending flat-fee payments, paying affiliates in bulk, exporting payment data, adding funds to your wallet, and more.
We’ve designed the Payments dashboard to keep things simple and clear — clean views, transparent earnings, and no mystery math.
Every affiliate sale ad commission generated through your program will appear in this section for tracking and payment processing.
To access your payments dashboard, click Payments from the left-side navigation menu.
Before diving into how payouts work, here’s a quick breakdown of what each payment status means inside your Payments dashboard 👇
Total: The total amount successfully paid within the selected date range.
Upcoming: These are commissions that are still owed to affiliates and currently under the On Hold status.
There are two types of On Hold conditions:
Pending — On Hold (Return Window)
The commission has already been approved, but it’s still waiting for the return/refund window to expire before becoming payable.
Pending — On Hold (Below Minimum $)
The commission is approved, but the total amount is still below your brand’s minimum payout threshold so it’s not ready for payout just yet.
Pending: These are commissions under the Payable status. This means they’ve cleared all checks including fraud review, return window, and minimum payout requirements and are now ready to be paid.
Revenue Protected: The total amount protected from flagged or fraudulent transactions. Whenever you mark a commission as “Fraud” from the available options, that amount will automatically be included in this section — helping you track how much revenue SATHI's fraud protection has saved your brand. 💡
Your Pending Payments page gives you a quick and easy way to manage affiliate payouts and review payment statuses. Here’s a walkthrough of the actions you can take while navigating this page:
Want to see which affiliates are driving revenue for a specific campaign?
Use the Campaign Filter to quickly view affiliate performance based on the campaign they belong to. This makes it easier to track campaign performance and identify top-performing ambassadors.
Need a quick overview of payment progress?
The Status Filter helps you easily sort affiliates by payment status, including:
Payable - Ready to be paid
On Hold - Still within the return/refund window (you can customize this in settings)
Failed Payments - Payments that were unsuccessful
Need payment data from a specific time period?
Use the Date Filter to quickly view affiliates and payments within your selected date range.
You can easily send a flat fee payment directly from the platform.
Here’s how:
Select the affiliate by searching their ambassador name
Enter the Payment Amount
Choose the Payment Date
Add the Purpose of the payment
(Optional) Add an Internal Note for your records
Click Send Payment
Already paid an affiliate externally?
You can still log the payment inside the platform to keep all your payment records organized in one place.
The process follows the same steps as sending a flat fee payment.
Need a copy of your payment records?
You can quickly export payment data by clicking the arrow/export icon and selecting your preferred payment period. Fast, and simple for reporting.
Want more control over selected affiliates? Simply check the boxes beside affiliate profiles to open the Bulk Actions menu.
From there, you can:
Bulk send payment selected affiliates
Reject selected affiliates
Mark selected affiliates as paid
Export selected affiliates
Download invoices for selected affiliates
Imagine being able to clearly see what’s pending, paid, or on hold at the order-level no guessing, no back-and-forth, no confusion.
With SATHI, everything is built for confidence through transparency. You can literally see how each commission is calculated, including the exact order IDs behind every payout. This means you always know where every cent comes from and why it’s there.
It gives you full visibility into every transaction, so you can trust that every payment made to influencers is accurate, reliable, and fully traceable.
Everything is laid out clearly; nothing hidden, nothing unclear.
How to get there:
Go to Payments
Open Pending Payments
Click the 👁 (View) icon under Actions
When you have more affiliates to pay and your wallet balance isn’t enough to cover upcoming payouts, simply click Add Funds to top up your balance.
You can top up your SATHI Wallet via either bank accounts or credit card. During setup, you’ll have the option to select a primary funding source. All top-ups and auto-refills will be processed through this primary source, and you can update it anytime.
Once funded, you’re all set to continue paying your affiliates smoothly and without delays.
Use the Pay All button located at the top-right corner of the page to pay everyone in one go.
Here you’ll find a detailed breakdown of all payments made to your ambassadors — everything in one clean, easy-to-read view.
You can see key details like the affiliate name, amount paid, payment ID, and payment type (most commonly commission). It also shows the full payment history, including who processed it within your team, the payment method used, and even lets you download invoices when needed.
To make things even easier, you can filter payments by campaign or export your data anytime for reporting or analysis.
Everything you need - clear, traceable, and always accessible 📊
Still need help?
Reach out anytime with our Support team using the button at the bottom-right corner of your dashboard, or email us at [email protected].
