A closer look at three powerful tabs inside the Performance section.
Post Purchase Surveys capture attribution data straight from your customers — asking them how they discovered your brand right after they complete a purchase. This fills in the gaps that cookies and tracking links miss.
To start collecting real data, click Enable PPS in the banner at the top of the tab (if you haven't already enabled it yet)
Key metrics:
Revealed Revenue: Revenue attributed to affiliates through survey responses
Responses: Total number of survey responses collected
Latest Response: How recently a customer completed the survey
Traffic Source Breakdown shows which platforms customers say they discovered you on (Instagram, TikTok, YouTube, etc.), based on their survey answers.
Buying Behaviour by Platform goes a step further — breaking down whether customers on each platform were impulse buyers (purchased within weeks of discovering you) or nurtured ones (followed or knew about you for months before buying). This helps you understand not just where your traffic comes from, but how warm it is.
Top Performing Ambassadors ranks your ambassadors by orders and revenue as reported through survey responses, including a Relationship tag showing how each ambassador is connected to your program.
Inner Circle turns your existing customers into ambassadors automatically. When enabled, customers who make a purchase are invited to join your affiliate program right from the thank you page — no outreach needed.
Key metrics:
Members: Total customers who have joined your Inner Circle
Active Members: Members who have driven at least one result
Revenue Generated: Total revenue attributed to Inner Circle members
Orders: Orders driven by Inner Circle members
Commission: Total commissions paid to Inner Circle members
Revenue Per Member: Average revenue each member is generating
Share Rate: Percentage of members who have shared their affiliate link
Clicks Per Member: Average clicks each member's link is generating
The Inner Circle Revenue Trend chart shows how revenue from this channel has grown over time.
The Risk & Fraud tab gives you a real-time view of suspicious activity detected across your program, so you can act before it hits your margins.
Key metrics:
Fraud Flagged Orders: Orders SATHI has automatically flagged as potentially fraudulent
Refund Rate: Percentage of affiliate-attributed orders that were refunded
Revenue On Hold: Revenue being held pending fraud review
Recovered Commissions: Commissions clawed back after fraudulent orders were identified
The Fraud Detection Trend chart plots flagged orders over time, making it easy to spot unusual spikes and investigate what triggered them.
For a full breakdown of flagged orders and fraud management tools, head to the Fraud Center in the left sidebar.
Still need help?
Reach out anytime with our Support team using the button at the bottom-right corner of your dashboard, or email us at [email protected].
