How to Invite Team Members

Learn how to invite teammates to your SATHI workspace, assign the right access role, and avoid a common login mistake new team members run into.

Adding a teammate to your workspace takes a few steps and gives you control over who can access what. This guide covers how to send an invite, the roles available, and a login issue that trips up new users.

How to Invite a Team Member

  1. Go to Settings

  2. Click General

  3. Under Your Team, select Invite Member

  4. Enter the team member's email address

  5. Click Send Invite

Your teammate receives an email invitation to set up their account and join your workspace.

Avoiding a Common Login Mistake

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If you don't have the necessary permissions via Shopify, do not select "Sign in with Shopify" when activating your account. This leads to login and access issues.

Instead:

  1. Select Sign in with Email

  2. Use the credentials you created during setup

This ensures you log into the correct SATHI profile without access issues.

User Roles

Primary User

  • Full access to the platform

  • Can invite or revoke access for any user

  • Can assign or change roles, including promoting someone to Primary

Team Member

  • Can view and use the platform

  • Has full access to create campaigns, invite ambassadors, and manage payouts

Why This Is Important

Bringing your team onto SATHI means campaigns, payouts, and ambassador management don't bottleneck through one person. Assigning the right role from the start keeps sensitive actions, like revoking access or changing roles, limited to the people who should have that control.

Still need help?
Reach out anytime to our Support team using the button at the bottom-right corner of your dashboard, or email us at [email protected].

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