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Ambassador Profile: The Basics

Learn everything you can do inside an ambassador's profile, including top metrics, managing links and codes, sending payments, logging posts, shipping products, and reviewing account history.

Gold ·August 6, 2026

The Ambassador Profile is where you view and manage everything related to an individual ambassador. From performance metrics and account information to commissions, payments, orders, and activity history, this page gives you a complete overview of that ambassador's partnership with your brand.

Whether you're reviewing campaign performance, updating profile details, investigating commissions, or sending payments, the Profile section gives you all the tools you need in one place. This guide walks through each section of the Ambassador Profile.

Top Metrics

At the top of the profile, you'll find key performance metrics to quickly evaluate how an ambassador is performing:

  • Traffic: Total visitors driven by the ambassador

  • Orders: Number of attributed orders

  • Revenue: Total sales generated

  • ROAS: Return on Ad Spend

  • Commissions: Total commissions earned

  • Flat Fees: Manual payments sent outside of commission payouts

  • Posts: Number of content posts created (viewable for all time or within a selected date range)

  • Content Value: Estimated value of the ambassador's published content

Ambassador Details

This section lets you manage an ambassador's information from one place. You can:

  • Move the ambassador to a different campaign

  • Change their commission tier

  • Update their home address

  • Edit their email address and payment email

  • Add or update social media accounts (Instagram, TikTok, YouTube)

  • Access the ambassador's dashboard

  • View their account status: Active, Deleted, or Banned

  • Generate and send a Magic Login Link, letting ambassadors securely access their dashboard without creating or remembering a password

Manage Ambassador Links & Discount Codes

Everything related to an ambassador's tracking links and discount codes lives here.

Ambassador Links — you can copy the default link, generate additional links, edit existing links, create shortened links, and delete links you no longer need.

Discount Codes — you can copy the default code, generate new codes, edit existing codes, create shortened links for code promotions, and delete unused codes.

Send Payments

Reward ambassadors directly from their profile:

  • Send a new payment through Tremendous

  • Log an offline or manual payment

  • View the complete payment history for the ambassador

This gives you a clear record of every payment made, keeping payouts organized and transparent.

Log Post

Keep track of ambassador content in one place. You can log a new social media post or content piece, and view all previously logged posts.

Reward History

See every reward the ambassador has earned through your Gamification program. This section displays the complete reward history, making it easy to track milestones and verify rewards.

Ship Free Product

From this section you can:

  1. Ship a first-time welcome gift

  2. Resend products

  1. View previously shipped items

  1. Set up automated product shipments

Activity Timeline

The Activity Timeline gives you a complete audit trail of everything that has happened on the ambassador's account, including:

  • Ambassador registration

  • Welcome emails sent

  • Profile updates

  • Campaign changes

  • Payments

  • Fraud alerts (such as link leaks or discount code leaks)

  • Email notifications

  • And more

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This is the place to look whenever you need to answer "What happened on this account?" It gives complete visibility into an ambassador's history, making troubleshooting and support much faster.

Order History

The Order History section provides a detailed breakdown of every attributed order, including:

  • Order ID

  • Products purchased

  • Order date

  • Revenue generated

  • Commission earned

  • Attribution source (ambassador link or discount code)

  • Commission status (Processing, Payable, Paid, Rejected, etc.)

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This section is especially useful when investigating a specific order, verifying a commission, or answering an ambassador's question about an order.

Transactions

The Transactions tab gives you a complete financial history of the ambassador's earnings, including:

  • Every commission earned since the ambassador's first sale

  • Order dates and Order IDs

  • Commission adjustments

  • Running commission balance

  • Current commission owed

  • Payment history

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This section functions as a complete commission ledger, making it easy to verify earnings, explain commission changes, and resolve payment inquiries with confidence.

Filters

Quickly find the transactions you're looking for:

Filter by Date — use the Date Filter button in the top right to narrow down metrics, orders, transactions, posts, and other activity to a specific date range. This makes it easier to analyze performance during specific promotions, launches, or reporting periods.

Filter by Transaction Type — available filters include Commissions, Adjustments, Failed, Refunded, Fraud, Rejected, and Flat Fees. Instead of scrolling through every transaction, you can instantly focus on the records that matter.

Why This Is Important

Having every detail about an ambassador in one place means less time switching between tools and more time acting on what you find. Whether you're resolving a payment question, investigating a fraud alert, or deciding who to move up a tier, the profile gives you the full context to make that call with confidence.

Still need help?

Reach out anytime to our Support team using the button at the bottom-right corner of your dashboard, or email us at [email protected].

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