Reward your best affiliates with structured commission rules, all managed inside your campaign.
Commission Tiers let you offer different payout rates to different groups of ambassadors within the same campaign. You might start everyone on a base rate and move top performers to a higher tier, or set up product-specific commissions for a new launch. Each campaign can have multiple tiers, with one set as the default for new ambassadors.
Go to Campaigns in the left sidebar, select your campaign, and click Customize in the top-right corner.
On the General tab, scroll down to the Commission Tiers section and click + New Tier.
The Create Commission Tier modal has three main sections:
1— Tier Name
Give the tier a clear, descriptive name so you can tell them apart at a glance (e.g. "Elite", "Standard", "New Affiliates").
2— Commission Value
Enter the payout amount and choose the format from the dropdown:
% — a percentage of the order value (e.g. 10%)
$ — a flat amount per order (e.g. $15)
3— Landing Page
Enter the URL you want affiliate traffic from this tier to land on. This can be your homepage, a specific product page, or a collection — whatever makes the most sense for this group.
1— Lower Commission for Returning Customers
Toggle this on if you want to pay a different (lower) rate when an affiliate drives a repeat purchase rather than a new customer order. Once enabled, a separate Commission Value for Returning Customers field appears where you set that rate. This is useful if your strategy is to reward new customer acquisition more than repeat sales.
2— Shorten URL
Toggle this on to give ambassadors in this tier a clean, readable affiliate link instead of a long URL. You can personalize the link format using dynamic variables like {firstname} or {username}, and a live preview shows you exactly what the link will look like before you save.
3— Apply Commission For
Choose which products this tier's commission applies to:
All Products — commission is earned on any order
Specific Products — commission only applies to selected products or collections
Once everything is set, click Create to save the tier.
All your tiers are listed in the Commission Tiers table under a Campaign. From there you can:
Make Primary — set a tier as the default for new ambassadors joining the campaign
Edit — update any tier settings at any time using the pencil icon
Delete — remove a tier permanently using the trash icon
Still need help?
Reach out anytime with our Support team using the button at the bottom-right corner of your dashboard, or email us at [email protected].
